Terms & Conditions
1. Acceptance of Terms
By accessing and using MotoBuket services, you accept and agree to be bound by the terms and provision of this agreement.
These terms apply to all users of our website, mobile application, and services. If you do not agree to these terms, please do not use our services.
2. Service Description
MotoBuket provides vehicle care services including car washing, detailing, and maintenance through our network of verified service providers.
Our Services Include
- • Professional car washing
- • Interior and exterior detailing
- • Vehicle maintenance services
- • Emergency roadside assistance
Service Areas
- • Pune and surrounding areas
- • Home and office pickup
- • On-demand scheduling
- • 24/7 customer support
3. User Responsibilities
As a user of our services, you agree to provide accurate information and use our services responsibly.
Accurate Information
Provide correct vehicle details and contact information
Vehicle Access
Ensure service provider has access to your vehicle
Payment Responsibility
Pay for services as agreed upon booking
Respectful Conduct
Treat service providers and staff with respect
4. Service Provider Terms
Service providers on our platform must meet certain standards and comply with our quality guidelines.
Verified
Background checked and verified
Trained
Professional training and certification
Insured
Proper insurance coverage
5. Payment Terms
Payment for services is processed securely through our platform. All fees are non-refundable once service is completed.
Payment Methods:
- • Credit/Debit Cards
- • Digital Wallets (UPI, Paytm, etc.)
- • Net Banking
- • Cash on Delivery (select services)
6. Cancellation & Refund Policy
Cancellations must be made at least 2 hours before the scheduled service time for a full refund.
Free Cancellation
Cancel up to 2 hours before service - 100% refund
Late Cancellation
Within 2 hours - 50% refund
No-Show
No refund for missed appointments
7. Liability & Disclaimers
While we strive for excellence, certain limitations apply to our services and liability.
Important Disclaimers:
- • Service quality may vary based on vehicle condition
- • We are not liable for pre-existing vehicle damage
- • Weather conditions may affect outdoor services
- • Results depend on service provider expertise
8. Contact Information
For questions about these terms or our services, please contact us:
Info@motobuket.com
Phone
9689789001